MY ROLEThe Zocdoc in-house brand team refreshed the brand to better align with the company's mission and refine its visual language, building on the 2016 rebrand by Wolf Olins. Through research into the health-tech landscape, we developed a more authentic visual identity and a comprehensive set of brand guidelines. I led design research, focusing on the illustration style and color palette, and helped scale these elements across emails, marketing campaigns, and product experiences. A/B testing showed a notable increase in both booking and click-through rates.

REFRESHED FLAG IN SOHO AT ZOCDOC HQ

BRANDED SHAPES APPLIED ACROSS ASSETS, INCLUDING SOCIAL AND MERCH

REFRESHED SOCIAL BANNERS, AVAILABLE FOR ZOCDOC TEAM MEMBERS TO USE

During this project, I led the art direction and research for illustrations, delving into various styles and identifying an artist who could match Zocdoc’s brand. Take a look!

BRANDED ILLUSTRATION

ILLUSTRATION IMPLEMENTED ACROSS PROVIDER MAILER CAMPAIGN, EMAILS, AND SOCIAL POSTS

BRANDED ICONS IMPLEMENTED ACROSS PRODUCT PAGES AND MODULES

THE PAPER GOWN, ZOCDOC’S BLOG, WITH A REFRESHED WEBSITE AND POSTS FEATURED ON ZOCDOC’S UPDATED SOCIAL PLATFORM

BRAND GUIDELINES

ALICE YOO

INFO